Frequently Asked Questions
How do I reserve my ride?
You can book your ride by calling us at 402-476-8132 or you can request a reservation online and we will confirm your ride once the vehicle availability has been confirmed. Please allow 1-2 business days for your request to be processed.
What if damage occurs to the vehicle during my booking?
All vehicles are cleaned and inspected before they are assigned to the next trip If damage occurs while in your possession, the full amount of repair is the responsibility of the booking agent or person who made the reservation. Pictures will be taken of the damage and forwarded to you and a repair estimate will follow. Again, please respect our vehicles. Repairs cost us time and money. The repairs can be quite costly for you if you damage our vehicle. In the event a passenger becomes physically sick and soils the vehicle, a $250 professional clean-up/sanitation fee will automatically be added.
I paid for and was expecting a Sedan to pick me up. When my ride arrived it was an SUV. Why is this? Will I be charged extra?
Sometimes due to vehicle availability and driver scheduling it is more practical or even necessary for us to send an UPGRADED vehicle. There is never an additional charge for this however we do reserve the right to upgrade your vehicle without notice.
Can we bring our own alcohol?
Leisure Limo does not have a liquor license and cannot supply alcohol for you. You are allowed to bring your own beverages with the exception of Jello shots which are not permitted. Alcohol consumption is permitted by passengers 21-years-old and older.
Can we bring food?
Yes, food is allowed in our vehicles with the exception of food that sticks on contact (i.e., caramel popcorn).
Can we bring our own music?
Yes, our vehicles are equipped with aux cords and Bluetooth technology so you can hook up your phone or iPod to any of our stereos.
Do you have insurance?
Yes, all of our vehicles are 100% insured. If you have any questions about the extent of our insurance coverage for your corporate account, please call us at 402-476-8132. We will be glad to provide you with the information you require.
Do you have a clean-up fee?
We do not charge extra for cleaning the vehicle after your ride. However, if the vehicle is excessively dirty, there will be a $50 clean-up fee.
What is your minimum hourly requirement?
There is a one-hour minimum in most cases such as nights out on the town and weddings. There are exceptions for Airport transfers and most corporate services. Please call us with specific questions regarding hourly minimums. Let us tailor the trip to your needs!
What is your service area?
We will go wherever you want us to take you! We have authority from the Nebraska Public Service Commission to operate limo and limo bus service statewide and we have interstate authority to cross state lines with the Department of Transportation.
What if I am traveling with large or oversized pieces of luggage like golf clubs?
We recommend you book our SUV so there is enough room to transport your luggage and not damage the interior of our car.
Can I visit the Leisure Limo office in person to see the vehicles and make a reservation?
Absolutely! We encourage you to do so. Call our office to make sure the vehicle you are most interested in is in the garage when you come and look.
